Cyprus CRM & CTI Systems

E-mail Providers and Support (MS Exchange, Open Source & Custom Solutions)

Medium size companies are suffering from costly e-mail solutions. Software licensing for e-mail services such as MS Exchanges are expensive. Not many firms have alternatives. We can have you running in no time using open source e-mail solutions with zero licensing fees or with solutions packed with features which run on a fraction of the cost of MS-Exchange systems. All of our products include:

1. Secure e-mail client based
2. Secure Webmail
3. Calendaring System.
4. Contact Sharing System.
5. Run on Android and iOS devices (iPhones & iPads).


E-mail Features


Administration (Web Based, Command Line)

Remote Server Administration 
(Web Based; secure connection, proprietary language)
Automated Operations 
Through CLI (Command Line Interface)
Services availability per account 
(SMTP / IMAP / POP / WebMail)
User groups
Random Password generation for new accounts
Secure Password Enforcement
Automatic creation of accounts from LDAP
Overquota notifications
Configure usage thresholds for notifications via email or webmail popups
Delay delivery of selected messages
'Move to quarantine' action [new]

Account Classes

Configuration groups 
Different service levels for basic and premium users
Sending / receiving restrictions 
Restrict email sending / receiving to specific email addresses
Dynamic configuration inheritance

Queue Management - Smart Processing 

Queue Management 
Queue filtering & actions on selected items
Virtual queues 
Separate queues for each remote domain
Cached queue / Hashed structure
Retry policies

Routing Policies - Smart Processing 

Virtual routing 
Assign different outbound IP addresses to each domain
Built in DNS Cache

Reporting and Statistics

Server statistics
Traffic statistics
Data Collection and Export
Graphic charts 
(Over 100 customizable charts for all monitored parameters)
Detailed storage reports
SNMP Service

Log Server

Multiple log levels
Per service log files
Remote log collection

Storage

Indexed data structure
Transactional access
Expandable storage
Single storage of emails with multiple recipients
Repair corrupted accounts
Storage overload prevention
Domain Renaming

User Options

Ajax WebMail interface
Webmail client with desktop-like usability
Standard WebMail interface (localized & brandable)
Mobile WebMail interface
Email access from mobile phones
Personal organizer
Calendar, Tasks, Notes, Journal
Address book (Contacts, Groups & Distribution Lists)
Personal, public and domain
RPOP (Remote POP Connections)
Rules & filters
Outlook-like
Multiple languages and skins
Out-of-office messages
Account Aliases
Individual blacklists
Personalized signature
Access the same PIM via WebMail or Outlook
Overquota notifications
Receive messages when mailbox is close to quota
Request temporary email addresses (aliases)

Mobility

Push Email & PIM Synchronization 
Microsoft® Exchange ActiveSync® Connector
BlackBerry® Support (Push Email & PIM Sync) 
via the AstraSync™ or the NotifySync™ client
Mobile WebMail 
Email access from mobile phones

Security / AntiVirus / AntiSpam

Kaspersky AntiVirus (add-on) [new]
Kaspersky AntiSpam (add-on) [new]
AVG AntiVirus and AntiSpam for Linux/FreeBSD (add-on)
Commtouch Real Time AntiSpam Protection (add-on)
Content filtering (score based) & Bayesian filtering (through the included SpamAssassin)
Direct integration with AntiVirus and AntiSpam applications .
Integration through MILTER with AntiVirus & AntiSpam applications .
Integration through AMAVIS with AntiVirus & AntiSpam applications .
Plug-in Interface for antivirus, antispam, 3rd party, custom made filters
Support for combining multiple antivirus products
Server, domain and user level filters
Anti-Impersonation
Authenticated senders
Access Control / Whitelisting / Blacklisting / Greylisting
Email addresses whitelisting / blacklisting
Identity Confirmation
Country Filtering 
Filter emails coming based on sender country, using an IP-to-country database
Restrict maximum simultaneous connections
For IP groups
Selectively Restrict maximum messages size
Based on message or connection parameters*
SMTP Peer reverse DNS Lookup validation
Originating domain MX validation
Open Relay Blocking (ESMTP APOP, AUTH login, CRAM-MD5, PLAIN authentication)
Sender Validation - SPF (Sender Policy Framework)
Message integrity validation - DomainKeys compliant
Encryption policies (SSL/ TLS)
Attempt or force connection level security
Authentication (CRAM-MD5, PLAIN, LOGIN, GSSAPI, DIGEST-MD5) 
authentication for specific sources or destination domains
SASL Authentication Support
Security policies
Support corporate governance rules or different service levels for users
Secure passwords enforcement

Email SMTP Server

Extended SMTP Support
SMTP routing
Activity Logging
Encryption Support
Authentication Support
Access Control / Whitelisting / Blacklisting
Usage Restrictions
Connection Control
Message Acceptance Policies 
Restrict the Message Size; Restrict the number of Recipients per Email Message; 
Restrict Number of Received Headers
Processing and Routing Policies
Security Policies
Message Appender
Management of incorrectly folded email headers

POP Email Access

APOP Authentication
Activity Logging
Encryption support
Authentication Support
Access Control; IP Whitelisting / Blacklisting
Usage Restrictions
Connection control
Sub-folder support

IMAP Email Access

IDLE Support
Activity Logging
Encryption Support
Authentication Support
Access Control; IP Whitelisting / Blacklisting
Usage Restrictions
Connection Control
Public Folders
Internationalized Search

WebMail Access

Export / Import contacts
Drag-and-drop functionality
Dynamic loading / "Refreshless" updates
Keyboard navigation & shortcuts
Smart attachment management
Service levels for basic and premium users
Built-in HTTP server
Re-branding support through server-side templates
Activity Logging
Encryption support
Access Control; IP Whitelisting / Blacklisting
Usage Restrictions
Connection control
Available in 20 languages
Multiple skins support
Folder Management
Virtual domains support
Domain specific WebMail templates
Read Receipts
Rules and Filters (Outlook-like)
Out-of-office automatic replies
Internationalized Search
Preview Pane
Public Folders
Personalized user signature
User-level blacklist
RPOP
Remote POP3 Connections
RPOP Templates for Yahoo! Mail and Google Mail
Image attachments viewer
HTML filter
Eliminate malware contained in HTML messsages
Overquota notifications
Using popups and/or messages
HTML Composer

Web Personal Organizer

Calendar, Tasks, Notes, Journal
Meeting requests
Assign tasks
iCal (Webcal) access to calendar and tasks
Address Book 
(Domain accounts / Public contacts / Personal contacts)

Shared Folders and Permissions

Shared folders
Permissions on Calendar, Contacts, Tasks, Journal and Notes folders
Permissions on Public Folders
Send emails on behalf of other users
Availability (free / busy) information from other users

Outlook Connector

Notification Messages [new] 
The Axigen Outlook Connector can show informational balloons regarding its activity
Branding Support 
On demand, companies & SPs can get the Axigen Outlook Connector branded with their details
Offline Mode
Improved search and mail access speed
Read Receipts
Per-folder synchronization levels
Calendar, Tasks, Notes, Journal
Meeting requests
Assign tasks
Public Folders
Address Book
Search Folders
UNICODE support

Mailing List Server

Email based subscription and unsubscription
Approved / unapproved subscriptions
Posting moderation
Activity logging
Configure list subject prefix
Expandable templates for body begin, body end
Automated list interaction
Access to mailing list archive through WebMail

Clustering Support

Multi-tier setup (front-end & back-end)
LDAP authentication and routing
SMTP routing to back-end
POP3 / IMAP / WebMail Proxy
RH Cluster Suite Integration

Delegated Administration

Multiple administrative users
Groups for simplified management
Server level permissions
Domain / Subdomain level permissions
Domain / Subdomain level restrictions 
Limit maximum number of users, maximum quota per user, etc
Delegated backup
Delegated administrators may download backups of their domains

Upgrade

Seamless upgrade from previous versions
Storage content is automatically upgraded from the previous version on the first run

Migration Tools (IMAP based)

Manual account migration over IMAP
Automatic, transparent accounts & messages migration 
from legacy IMAP servers

Back-up and Restore

Online backup of the accounts and messages
Full or partial restore 
Restore only one domain, account or even email folder
Delegated backup 
Delegated administrators may download backups of their domains

Server Infrastructure Features

Innovative architecture with integrated services (SMTP / IMAP / POP / WebMail)
MPA (MultiPlatform Architecture)
Multi-threaded mail engine
Allow concurrent user access to resources
RFC Compliance

Integration

API for external filtering
Templates for WebMail interface Customization

OpenLDAP / Active Directory Integration

Accounts & groups synchronization
LDAP authentication
LDAP based routing

.

*Message and connection parameters for security policies:

  • - Originating host's IP, ports, greeting
  • - Originator's email address, domain or username
  • - Recipient email address, routing information
  • - Message size, headers, number of recipients
  • - Connection security level (SSL / non-SSL)
  • - Authentication information
  • - Session statistics (total mails sent, total size)
  • - SPF interrogation result; etc